Delivery Time Information
Please note that the delivery time includes two stages:
Order Processing:
Once your order is placed, we require additional time to prepare and process the product before shipping.
This process may take up to [X business days].
You can check the manufacturing time on each product page.
Shipping:
After processing your order, the delivery time will depend on the shipping method selected, which may vary by [X days].
Remember to add both times together to obtain the total estimated delivery time.
Shipping Times
Mainland Spain: 1-2 business days with the "Correos Epress --- Shipping in 24 hours" option
Mainland Spain Saturday delivery: 1-2 business days with the "Correos Epress --- Shipping in 24 hours with Saturday delivery" option
Europe: 5-7 business days
Rest of the world: 10-15 business days
Shipping Costs
Spain: €6.99
Spain Saturday delivery: €11.83
For orders over €50, shipping is free, only for shipments within the mainland.
Europe: €19.90
Rest of the world: On request.
Shipping Methods
Correos Express: Standard 24/48 hour shipping and Saturday delivery.
Shipment Tracking
You will receive an email with the tracking number.
You can obtain tracking information in the section: My Account / Order History
Track your order on the Correos Express website: https://s.correosexpress.com/
Additional Information
Packaging: All products are shipped in secure and sturdy packaging.
Shipping Insurance: We offer the option to insure your shipment; please contact us.
Taxes and Duties: Product prices include VAT. International customers may be subject to additional taxes and duties.
Shipping Cost Claim: We work continuously to ensure that orders arrive on time and in the best possible condition. However, occasionally, delivery times may exceed 48 hours due to external factors beyond our control, such as weather conditions, logistical issues with shipping companies, etc. In this case, you can file a claim with us. We will review the case and, if feasible, refund the shipping cost.
Tips
We advise you to group all your items into a single order. We cannot combine two different orders, and shipping costs will be applied to each order individually.